United Accident Management Ltd 14 Duncan Close, Redhouse Square Moulton Park Industrial Estate Northampton, NN3 6WL United Kingdom
We are an accident management referral service. We act solely as an introducer and do not handle or manage claims directly.
For the purposes of data protection law, we are a data controller in relation to the personal data we collect and pass on.
2. How to Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: info@uamclaims.co.uk
Telephone: 0800 XXX XXX
3. What Personal Data We Collect
We only collect personal data necessary to refer your enquiry to a third party accident management provider. This may include:
Full name
Contact details (telephone number and/or email address)
Basic accident information
Vehicle details
We do not collect unnecessary or excessive personal data.
4. How We Use Your Personal Data
We use your personal data solely to:
Assess your enquiry
Refer your details to a suitable third party accident management company
Enable that third party to contact you and progress your claim
We do not handle or manage claims ourselves.
5. Lawful Basis for Processing
Under the UK General Data Protection Regulation and the Data Protection Act 2018, our lawful basis for processing your personal data is:
Consent – where you provide your details to be contacted
Legitimate Interests – to operate as a referral service and connect you with a relevant provider
6. Sharing Your Personal Data
We will share your personal data with a trusted third party accident management company to progress your enquiry.
Once your data has been shared, that third party becomes responsible for handling your claim and your data in accordance with their own privacy policy.
We do not sell your personal data.
7. Our Role as an Introducer
We act strictly as an introducer. We do not:
Provide claims handling services
Offer legal or financial advice
Manage or oversee claims
We may receive a fixed referral fee and/or a storage related fee from the third party provider.
8. Data Retention
We retain your personal data only for as long as necessary to:
Complete the referral process
Comply with legal and administrative obligations
Data that is no longer required will be securely deleted or anonymised.
9. Your Data Protection Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to or restrict processing
Request transfer of your data
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
10. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
11. Cookies and Website Data
If you use our website, we may collect limited technical data such as:
IP address
Browser type
Pages visited
This is used to improve website performance and user experience. Where required, cookies will only be used with your consent.
12. Third-Party Links
Our website or communications may contain links to third party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
